We’re aware that Flybe has ceased trading and as a result many customers need assistance.

If you’re overseas, please monitor the advice of the Civil Aviation Authority at www.caa.co.uk If you booked your flight directly with Flybe using a debit or credit card and cannot be reimbursed through any other source, contact your card provider as you may be protected under Section 75 of the Consumer Credit Act 1974. You may also be protected by your bank’s charge-back rules.

If you’re in the UK and have a flight booked, you should contact IPP directly who provide and administer our End Supplier Failure cover. Find out more here or call IPP on 0345 266 1872.

Please note: trips insured within the UK must be for a minimum of two nights staying in commercially-run accommodation.