Use our step-by-step claims process:

Make a SELECT Premier Home emergency claim:

Give us a call

0345 246 8859

Opening hours:

  • Mon - Fri 8am - 8pm
  • Saturday 9am - 5pm

Calls may be monitored and recorded. Call charges will vary.

Let your claims advisor handle it

We know that making a claim can be stressful and inconvenient.

That's why your SELECT Premier claims advisor will deal with all the paperwork on your behalf and guide you through everything until your claim is settled.

Tell us what happened

We'll need your surname and postcode to get started, then you can concentrate on telling us what happened. Before you call, it helps to note down all the details about the incident and what you're claiming for. Also collect together any documents, receipts and photos you think are relevant.

Remember, we're here to help

Our support doesn't stop once you've submitted your claim. Whatever guidance you might need, we'll be on hand to help throughout the process. Your dedicated advisor will even give you their direct contact details, so you can ask for advice whenever you need it.

Use our recommendations

To save you the trouble of calling around, we can put you in touch with a number of approved contractors and specialists so that you can start getting things back to normal. Just ask your advisor about what you might need to do next, and they'll talk you through some options.