Coronavirus (COVID-19) update

Last updated: 7th April 2020

Please be aware we can only accept new business online. With the exception of life insurance, customers can’t currently buy insurance over the phone.

Existing customers: We’re ready and able to help, but at times we can be busy. Please bear with us.

Use our virtual assistant if you have questions about your renewal or want to make a change to your policy. If your policy is due to renew in the next week and you haven’t opted for auto-renewal, please call us. If you have opted for auto-renewal, check your insurance still meets your needs, you don't need to contact us in order to renew.

Customers who can’t pay now as a result of the Coronavirus pandemic, call us - we want to help you.

For frequently asked questions about COVID-19, go to our Coronavirus help and support page.

SELECT Home Insurance

We’ve put together the ideal level of cover if your home is at the higher end of the market.

  • We’ll include unlimited buildings and contents insurance
  • We’ll give you worldwide cover for your contents, valuables and personal possessions
  • We’ll cover valuables like jewellery and fine artwork, and you won’t need to list them if they’re under £10,000
  • We’ll cover damaged items and replace lost ones on a new-for-old basis, even if it happened overseas
  • We’ll include Accidental Damage, Legal Expenses and Home Emergency covers as standard
  • We’ll cover the cost to re-home you should you need to move out during a claim
  • We can add any other UK properties you own to the policy, making life a little easier for you

Subject to conditions, limits and exclusions. More details and benefits can be found in this guide.

SELECT Car Insurance

Whether it’s a sports car, classic or motorbike, our high-end cover is ideal for high-end vehicles.

  • We’ll do everything we can to find you a similar replacement car while yours is being fixed
  • We’ll then get your car delivered to you once those repairs are done
  • We’ll make sure your No Claim Discount isn’t affected if an accident wasn’t your fault
  • We’ll waive any excess if your car is written off or it’s been stolen and not recovered
  • We’ll also offer a brand-new replacement if your unrecovered car is less than two years old
  • We’ll include European cover up to 90 days, so you’ll have peace of mind on your travels
  • We’ll also throw in Motor Legal Protection worth up to £100,000

Subject to conditions, limits and exclusions. More details and benefits can be found in this guide.

SELECT Pet Insurance

We know how important pets are, which is why SELECT comes with even more benefits than standard pet insurance.

  • We’ll cover up to £8,000 towards treatment costs if your pet is injured or ill
  • We can pay bills directly to your vet, so you can concentrate on helping your pet get better
  • We don’t put any limits on the number of claims you can make
  • We can add any new pets to the same policy
  • We can offer holiday cancellation cover up to £5,000 in case your pet needs life-saving surgery while you’re away
  • We’ve also teamed up with PawSquad, giving you complimentary access to qualified veterinary advice

Subject to conditions, limits and exclusions. More details and benefits can be found in this guide.


  • We offer worldwide cover for you and your family, whether you’re travelling together or separately
  • We’ll cover up to £15m for medical expenses should any of you need emergency assistance overseas
  • We’ll include up to £50,000 for any personal accidents while you’re away, winter sports included
  • We’ll also cover up to £7,500 should you need to cancel your trip

Subject to conditions, limits and exclusions. More details and benefits can be found in this guide.

Breakdown cover

  • We’re here for you 24/7, thanks to our exclusive partnership with Green Flag
  • We’ll come to the rescue when your car breaks down, no matter who might be driving it at the time
  • We’ll always make you a priority if you’re stranded in a vulnerable situation
  • We’ll arrange a hotel, alternative travel or a hire car if we can’t fix your car at the roadside

Subject to conditions, limits and exclusions. Details can be found in this guide.

Get a quote

Need more details?

Our current booklets can guide you on what is and isn’t covered. If you already have SELECT, you might find some wording is different from what’s outlined in your policy.

What else can we offer?

Life Insurance

If you also want to financially protect your loved ones after you’re gone, see how you can get a discount with our life insurance.

Jewellery and Watch Insurance

If you only need to insure your jewellery or watches, this specialised insurance can cover up to £50,000 worth of valuables.

Home Insurance

If SELECT isn’t quite right for you, check out what else we can offer when it comes to insuring your home.