Life insurance help
Need life insurance help? You’re in the right place.
We're no longer offering Life Insurance at Direct Line.
If you've already bought a life insurance policy through us, your cover will remain in place and isn't affected by this change.
If you need to make a claim or have any questions about your policy, you can find the contact details in your policy documents. You can also use the contact information below, which matches the time you took out your policy.
Policies taken out after 22 July 2019
Contact Aviva Protection UK Limited (formerly AIG Life)
Opening hours:
- Mon - Thu 8.30am - 6pm
- Fri 8.30am - 5.30pm
Except bank holidays
Service number: 0330 390 0513
Claims number: 0330 303 9985
Policies taken out between 1 January 2013 and 20 July 2019
Contact Legal & General
Opening hours:
- Mon - Fri 9am - 6pm
Or, if you're calling from abroad: +44 1273 824 665
Calls are charged at the prevailing international rate.
Policies taken out before 6 July 2011
These policies are now with Countrywide Assured.
Opening hours:
- Mon - Fri 9am - 5:30pm