Life insurance ‐ get in touch
We’ve put together some answers to the 5 most common questions you ask us.
Give us a call.
Have you checked our most frequently asked questions?
If you still can’t find the answer, then please give us a call.
Apply over the phone:
0800 145 5522
Mon ‐ Fri: 8am ‐ 8pm
Saturday: 9am ‐ 5pm
Calling from abroad:
0044 1273 824 665
For policies taken out before 6 July 2011
If your policy is with Countrywide Assured (formerly Protection
Life/Direct Line Life).
For General enquiries and claims call:
0345 3000 144
Mon ‐ Fri: 9am to 5pm
For policies taken out after 6 July 2011
If you have an existing Direct Line Life Insurance policy provided
by Legal & General
0370 060 0851
Mon ‐ Fri: 8:30am to 6pm
Saturday: 9am to 1pm
0800 137 101
Or contact Legal & General by mail:
Legal & General Assurance Society Limited
Welcome Gift Queries (Marketing Lounge Partnership)
Contact 01565 656 600 for Life Insurance
Contact 01565 656 274 for Over 50s Life Insurance
Call charges will vary.
If you wish to make a complaint please view our complaints procedure.
Direct Line supports the Typetalk service for people with communication difficulties. To use Typetalk, you will need to prefix the number 18001 before the number you wish to dial. For example: 18001 + area code + number.
Good to know
Direct Line’s Life Insurance is provided by Legal & General