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Are you ready to make a claim or do you have questions about claims? Whatever you need, we've got you covered.

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If you haven't found your answer yet and still have a question, then it might be time to pick up the phone and get in touch.

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For policies taken out after 22 July 2019, provided by AIG

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For policies taken out between 1 January 2013 and 19 July 2019, provided by Legal & General

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For policies taken out before 6 July 2011, provided by Countrywide Assured

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As hard as we try, things don't always go to plan. If you feel we've let you down, we want to hear about it. We'll then do our best to put things right.

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We know many customers are affected and have concerns about the impact the Coronavirus pandemic may have on their insurance policies. Please read the most frequently asked questions for our guidance and advice.

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