We're getting a lot of calls right now. Save time and see if you can find your answer online.
Want to make a change to your policy?
With My Account you can make changes to your car or home policy online. You can also request and upload documents.
Got a question that needs answering?
Check out our FAQs
We have the answers to many of your frequently asked questions, so this maybe the quickest option.
Unsure if your policy will renew automatically?
Check your renewal letter
You'll get a letter from us at least 21 days before your policy ends to confirm the automatic renewal. Rest assured, we'll never leave you without cover.
Considering a change to your policy renewal?
Let us know
Instead of calling, give our web chat service a go — it will pop up on your page.
Try web chat
Our web chat agents are fast and trained to answer your questions.
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8am - 9pm
9am - 5pm
10am - 5pm
Still got a question?
Give us a call
If you haven't found your answer yet, it might be time to pick up the phone and get in touch.
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