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You're in the right place for higher limits and our best-rated insurance
Our highest limits for alternative accommodation
£1,000 Home Emergency limit (optional for Silver and Gold)
No admin fees for any changes made to an active policy
Contents insurance to cover what matters most
Our home insurance comes in two parts, which can be bought separately or together. Which cover you'll need depends on a variety of reasons, including if you’re a homeowner or renter, and the type of property, such as a freehold house or leasehold flat.
Buildings and contents
This is your typical homeowner insurance, which covers damage to the property itself and the items inside the house.
Buildings only insurance
Covers the main structures of your home, including permanent fixtures. This is often a requirement of any mortgage.
Contents only insurance
Covers your possessions within your home. This might be suitable if you rent, lease or already have buildings insurance.
What am I covered for?
Accomodation
Somewhere for you and your family to stay if an event means you can't live at home
Damage
Damage caused by fire, lighting, storm or flood, theft, vandalism and more
Locks and keys
Locks and keys for outside doors replaced if they're lost or stolen
What am I not covered for?
Wear and tear
Wear and tear, maintenance and routine decoration
Faults
The cost of repairing or replacing items following a mechanical or electrical fault
House unoccupied
Damage or theft if the house has been unoccupied for more than 60 days in a row
Direct cover levels
We have three cover levels available for each type of home insurance with varying policy limits. Use the table to compare and see whats right for you.
silver
Simple cover, higher excess
- Lower limits and higher excesses (it will cost you more if you need to claim)
- Optional extras to enhance your cover
gold
Go beyond the basics
- Comprehensive cover limits
- Optional extras to enhance your cover
platinum
All extras and max cover limits
- Our highest cover limits
- Includes Accidental Damage, Home Emergency cover and Family Legal Protection
Compare cover limits
Get to know what's included before you choose your cover.
| Silver | Gold | Platinum | |
|---|---|---|---|
Contents sum insured
More about contents sum insuredIf something happens to your contents and they need to be replaced, this is the upper limit of what you can claim. This might be an appliance or an antique, a bed or a bicycle. Whatever the type of thing, if it's part of your home contents (but not your car or something of your landlord's), this is the sum that covers it. Full details are in your policy document. |
Up to £50,000 | Up to £175,000 | Up to £175,000 |
Theft from outbuildings (contents)
More about theft from outbuildingsCover for items that are stolen (or damaged during a theft) from your garage or other outbuilding that's part of your home. Full details are in your policy document. |
Up to £1,000 | Up to £5,000 | Up to £7,500 |
Personal possessions
More about personal possessionsYou can add cover for items that you normally wear or carry when you're out and about. This means items worth £2,000 or less each, such as phones, watches, glasses and sports equipment. For Home and Home Plus customers, the cover includes up to 60 days abroad in any one policy year. Full details are in your policy document. |
Optional Up to £2,000 single item limit (UK only) |
Optional Up to £2,000 single item limit (UK and 60 days Worldwide) |
Included Up to £4,000 single item limit (UK and 60 days Worldwide) |
Alternative accommodation for you and your pets
More about alternative accommodationIf we've accepted a claim, and the repairs mean you can't stay at home, talk to us about your plans for somewhere else to stay. Once we've agreed the costs with you, we'll cover where you're staying and kennel fees for any pets, as well as lost rent. The same applies if your home is occupied by squatters. Full details are in your policy document. |
Up to £30,000 | Up to £50,000 | Up to £75,000 |
Matching sets and suites
More about matching sets and suitesFor bathroom suites or fitted kitchens, if you've got a set or a suite of which one part is damaged beyond repair, we'll aim to replace that part. For bathroom suites or fitted kitchens, if you've got a set or a suite of which one part is damaged beyond repair, we'll aim to replace that part. Full details are in your policy document. |
Included | ||
Frozen food
More about frozen foodIf the food in your fridge or freezer gets spoiled because of the appliance having an unexpected temperature change or refrigerant leak, we'll cover the cost of any spoiled food. Full details are in your policy document. |
Up to £500 | Up to Contents Sum Insured | Up to Contents Sum Insured |
Accidental Damage (contents)
More about accidental damage (contents)This covers things that happen to your contents suddenly, unexpectedly and unintentionally. It’s not for general wear and tear, or things that just break down. Contents examples include:
Full details are in your policy document. |
Optional | Optional | Included |
Home Emergency cover
More about Home Emergency coverNew parts, labour and callout charges are all included for emergency repairs up to £1,000 per callout. (For customers that purchased a Direct Line Home Insurance policy with Home Emergency cover pre-15th August 2026 and are yet to renew, a £500 limit applies). Examples include:
Full details are in your policy document. |
Optional | Optional | Included |
Family Legal Protection
More about Family Legal ProtectionGet cover for legal costs if there’s a greater than 50% chance of success. With 24/7 access to legal assistance. Examples include:
Full details are in your policy document. |
Optional | Optional | Included |
Reasons to choose Direct Line Contents Insurance
Direct Line has been selling home insurance for over 35 years, so we’re confident we know what we’re doing.
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We'll act fast to replace your tech
We're ready to send replacements for everyday items like phones and laptops within two hours of an approved claim - reconnecting you ASAP.
Theft and accidental loss claims. Cover limits apply. Personal Possessions cover needed for items taken outside the home.
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We give you options
When your claim is approved, you can have a replacement where available, or we'll give you the cash.
Items must be stolen or damaged beyond repair. Cash limited to the cost of the replacement to Direct Line. Cover limits apply. Delivery available UK mainland only. Excludes jewellery.
Direct Line has been selling home insurance for over 35 years, so we’re confident we know what we’re doing.
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We'll act fast to replace your tech
We're ready to send replacements for everyday items like phones and laptops within two hours of an approved claim - reconnecting you ASAP.
Theft and accidental loss claims. Cover limits apply. Personal Possessions cover needed for items taken outside the home.
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We give you options
When your claim is approved, you can have a replacement where available, or we'll give you the cash.
Items must be stolen or damaged beyond repair. Cash limited to the cost of the replacement to Direct Line. Cover limits apply. Delivery available UK mainland only. Excludes jewellery.
if you have Direct Line Car Insurance
This is an introductory discount and will be included in the price we quote. Excludes add-ons.
Get a home insurance quote
Are you a landlord?
Whether it's flexible options or specialist legal advice you need, our landlord insurance has been designed with buy-to-let owners in mind.
Find out more about landlord insuranceIf you're buying a new home insurance policy
The greater the risk of loss and damage to your home and belongings, the higher your insurance quote is likely to be. Your premium is based on several factors relating to you, your home and the value of your items.
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Where you live
It could be that you live in a city with a higher crime rate, a woodland area affected by tree roots, or a rural location exposed to severe weather conditions.
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Size of your house
If you live in a large house, the cost to have it rebuilt is likely to increase the buildings element of your quote.
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How close you are to water
Due to a higher risk of flooding, homes near rivers or coastlines are generally more expensive to insure.
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Age and property structure
The age of your property and materials used to build your house can have a huge impact on your quote. For example, wooded structures are particularly vulnerable to fire, termites and rot.
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Your lifestyle
Factors like your age, whether you’re married with children, or if you’re away from home for long periods of time can all have an impact on your quote.
If you're renewing your insurance
There are many reasons why the cost of your contents insurance premium may have changed on renewal, with some having a bigger impact than others.
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Previous claims
Your claims history is taken into consideration when pricing your policy. If you’ve made a claim in the previous year this could result in an increased premium.
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Inflation
Inflation increases the price of goods and services, impacting Direct Line’s claims and general expenses. Policy premiums will reflect such changes.
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Crime rate
A spate of crimes resulting in more home insurance claims could see premiums increase to reflect the new risk level of your home’s location.
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Severe weather
Periods of extreme weather, such as prolonged cold or rain, can result in an increase in customer claims. This can lead insurers to review the likely cost of future claims.
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Changes to Insurance Premium Tax (IPT)
You don’t pay VAT on insurance, instead you’ll be charged Insurance Premium Tax (IPT). This is included in your premium, so any changes to the rate will affect what you pay.
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