Rescue

Get roadside assistance once you're 1/4 mile from home and, if your car can't be fixed at the roadside, we'll take you and your car to a nearby garage. We also offer a message service to let friends and family know what has happened.

Rescue Plus

Get assistance at home or at the roadside and added insurance if you put the wrong fuel in your car. If your car can't be fixed at the roadside, we'll take you and your car to a nearby garage. We also offer a message service to let friends and family know what has happened.

Recovery

All the benefits of our breakdown cover apply here. Plus if we can't fix your car by the end of the working day, we'll take you, your car and any passengers to your original destination, your home address or a suitable garage.

Recovery Plus

defaqto 5 star rated Breakdown cover 2016

Get at home and roadside assistance. Plus if we can't fix your car by the end of the working day, we'll take you, your car and any passengers to your original destination or your home address. Or we'll take your car to a nearby garage and we'll provide a hire car for up to 48 hours, alternative travel expenses or overnight accommodation.

Euro Plus

For insurance when driving on the continent, Euro Plus offers extensive cover designed to put your mind at rest. This level of cover offers all the benefits of Recovery Plus as well as European roadside help, the cost of travel home if necessary, and the cost of getting your car back too, plus free legal cover and more.

Personal cover

With all our options, your car is covered whoever is driving it. For an additional premium, you can choose Personal cover which covers you whatever car you're travelling in - even as a passenger.


Family cover

Our Family Cover covers up to 3 additional members of your household you tell us about when driving or travelling in any car in the UK.


Short term european cover

Short-term European cover

With flexible insurance for as little as one day, our Short-term European Cover means you can cruise around the continent with confidence.


Breakdown Cover Motorbike Patrol
Breakdown Insurance Van Patrol
Our Recovery Plus cover has been rated with 5 stars by the independent financial research company Defaqto. defaqto 5 star rated Breakdown cover 2016

Our 5 most frequently asked
breakdown cover questions

How do I contact Direct Line Breakdown Cover by telephone?

Customer Hotline

0345 246 8702

Already a customer?

0345 246 8708
Lines are open: 8am-9pm Monday to Friday, 9am-5pm Saturday, 10am-5pm Sunday.

Broken down?

24-hour emergency helpline
In the UK: 0800 590590
In Europe: +44 (0) 113 390 5300
For the hard of hearing, please send a text message starting with the word RESCUE followed by your message to 61009.

Not happy?

If you wish to make a complaint please view our complaints procedure.

Typetalk

Direct Line supports the Typetalk service for people with communication difficulties. To use Typetalk, you’ll need to prefix the number 18001 before the number you wish to dial. For example: 18001 + area code + number.

Calls may be monitored and recorded. Call charges will vary.

How much does Direct Line Breakdown Cover cost?

Our prices match your circumstances (e.g. car, where you live, and age) like car insurance. If you have a reliable car that you maintain well, you pay less than someone with an old, unreliable car. Our prices are tailored to the person and their car, just like car insurance.

Do I have breakdown cover if I'm travelling in someone else's car?

We give you the choice to decide if you need this level of cover with our Personal Cover option.

Who should I call if my car breaks down?

Please call us on 0800 590 590.

Do I have breakdown cover if someone else drives my car?

With all our cover levels, your car is covered whoever is driving it.

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Things you need to know about Over 50s life insurance:
Premiums stop after your 90th birthday but you still enjoy cover for the rest of your life. In the first year, if you die from natural causes we will refund any premiums, or if you die as a result of an accident, we will pay your cash sum. After the first year regardless of the cause of death we will pay your cash sum. Depending on how long you live, the total sum paid in premiums may be more than the cash sum payable on death. If you stop paying your premiums before the end of your policy your cover will stop 30 days after your missed premium and you won’t get anything back. This isn’t a savings or investment product and has no cash value unless a valid claim is made. Inflation will reduce the buying power of your cash sum in the future.

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