Coronavirus (COVID-19) update

Last updated: 7th April 2020

Please be aware we can only accept new business online. With the exception of life insurance, customers can’t currently buy insurance over the phone.

Existing customers: We’re ready and able to help, but at times we can be busy. Please bear with us.

Use our virtual assistant if you have questions about your renewal or want to make a change to your policy. If your policy is due to renew in the next week and you haven’t opted for auto-renewal, please call us. If you have opted for auto-renewal, check your insurance still meets your needs, you don't need to contact us in order to renew.

Customers who can’t pay now as a result of the Coronavirus pandemic, call us - we want to help you.

For frequently asked questions about COVID-19, go to our Coronavirus help and support page.

European Breakdown

Single-trip European breakdown cover

  • Cover for as little as one day
  • English-speaking help 24 hours a day
  • Roadside assistance and repatriation
  • Pre-departure cover

Days Continental Europe
3 £20.07
8 £36.99
15 £56.52
31 £96.16

Prices shown are for vehicles under 11 years old from the date of first registration.

A full list of the Short term European cover prices is also available here.

Euro Plus

Green Flag also offer annual European breakdown cover through their Euro Plus package which covers you for breakdowns in the UK as well as in Europe.

On top of this, you'll get:

  • Local and long-distance recovery
  • Cover at home
  • No callout charges
  • Options if it can't be fixed locally that day

Learn more

Get a quote from Green Flag

Already have breakdown cover with Direct Line?

Whether you’ve broken down and need assistance, want to make a change to your cover, or need to access your policy documents, Direct Line will continue to support you.

I've broken down

Call our 24-hour emergency helpline.

In the UK
0800 590590


Hard of hearing:
Please send a text message starting with the word RESCUE followed by your message to 61009. Texts may be chargeable. Please check with your network provider.

A list of everything you’ll need can be found here.

I need my policy documents

Access our policy document below. Remember, if you already have Breakdown cover with us, the wording of your policy may differ from the one you'll find here.

Single-trip European breakdown cover

  • Cover for as little as one day
  • English-speaking help 24 hours a day
  • Roadside assistance and repatriation
  • Pre-departure cover

We also offer annual European breakdown cover through our Euro Plus package.

Call to speak to a member of our breakdown team to amend your policy.
0345 2468702

Get a quote from Green Flag

Calls may be monitored and recorded. Call charges will vary.

Typetalk

Direct Line supports the Typetalk service for people with communication difficulties. To use Typetalk, you'll need to prefix the number 18001 before the number you wish to dial. For example: 18001 + area code + number.

Other cover options

Personal cover

With Green Flag UK Personal cover you are covered in your own car or any vehicle under 16 years that you are travelling in, so long as it's privately registered in and being used within the UK.

Green Flag will cover you even if you're not the one driving.

Family cover

Covers up to three additional members of your household when driving or travelling in any car under 16 years old, so long as it's privately registered in and being used within the UK.

Short term European cover

With flexible insurance for as little as one day, Green Flag’s short term European cover offers 24-hour English-speaking help as well as roadside assistance and repatriation.

Learn more

Get a quote from Green Flag View cover levels