Coronavirus (COVID-19) update

You can get instant help 24/7 from our virtual assistant, or visit our Coronavirus help and support page for frequently asked questions about COVID-19. Customers who can’t pay now as a result of the Coronavirus pandemic, call us – we want to help you.

If you’re driving less, you may be able to temporarily lower your mileage and could be entitled to a refund. Find out more on our lockdown car insurance refund page.

Press Releases

The press team

If you’re a journalist and would like to speak to a or email a member of the Direct Line press team, please get in touch with us:

Head of News and Issues
Simon Henrick 01651 831 668

Brand PR Manager
Lucy Davies 01651 834 446

Car Insurance PR Manager
Emma Cava 01651 831 715

Travel Insurance PR Manager
Naomi Kombe 01651 832 895

Home Insurance PR Manager
Chelsy Wheeler 01651 834 446

Brand PR Manager