Coronavirus (COVID-19) update

Last updated: 7th April 2020

Please be aware we can only accept new business online. With the exception of life insurance, customers can’t currently buy insurance over the phone.

Existing customers: We’re ready and able to help, but at times we can be busy. Please bear with us.

Use our virtual assistant if you have questions about your renewal or want to make a change to your policy. If your policy is due to renew in the next week and you haven’t opted for auto-renewal, please call us. If you have opted for auto-renewal, check your insurance still meets your needs, you don't need to contact us in order to renew.

Customers who can’t pay now as a result of the Coronavirus pandemic, call us - we want to help you.

For frequently asked questions about COVID-19, go to our Coronavirus help and support page.

Get a £100 gift card when you buy Over 50s Life Insurance

Tell me more about this offer.

The gift card will be sent once your policy has been in force for six months.

What is Over 50s Life Insurance?

Our Over 50s Life Insurance, provided by AIG, is designed to pay out an insurance amount when you die, providing you’ve had the policy for more than two years. The cash sum could be used to help your loved ones with everyday bills, contribute towards funeral costs or as a gift for grandchildren.

You can also place your policy in a trust. A trust enables you to specify who will be a beneficiary and who will look after the proceeds in the event of your death. Find out more about trusts

You'll be insured for the rest of your life, but will only make fixed monthly payments until your 90th birthday.

Why choose Direct Line Over 50s Life Insurance?

Protected Insurance Amount

If you stop paying for your Over 50s Life Insurance, you’ll still be covered in the event of your death – as long as you’ve made at least half the payments on your policy.

Please note, the amount paid out will depend on when you stop making monthly payments and will be at least half of your original insurance.

Guaranteed to be accepted

UK residents between 50 and 85 (81 if you smoke) are guaranteed to have their Over 50s Life Insurance accepted, and we won't ask for any medical or health assessments.

What type of life insurance do you need?

How is our Life Insurance different to our Over 50s Life Insurance?

With Life Insurance, if you die during the term of the policy, the beneficiary will receive a lump sum to help pay off things such as a mortgage, debts, bills and expenses. You’ll be asked to answer some lifestyle and health questions in your application. Whereas with Over 50s Life Insurance, you’ll be covered for the rest of your life without having to go through any medical assessments. You’re guaranteed to be accepted and the insurance payout can go towards things such as funeral costs.

Important information

Things you need to know

  • The total payments you make for your insurance might exceed the amount of your insurance, depending on when you die.
  • The amount you pay to AIG and the amount AIG will insure you for will depend on your age and smoking history when you take out the insurance.
  • Inflation will reduce the spending power of any money paid in the future.
  • If any payment remains unpaid for more than 30 days, AIG will stop your insurance and you'll no longer be insured, unless you qualify for the Protected Insurance Amount.
  • If you're purchasing this insurance to cover your funeral expenses, it may not provide enough money to cover the full cost.

Need more help?

If you'd rather talk to us, just give us a call. We can help you choose the right kind of cover.


0800 077 8306

  • Mon - Fri 8am – 8pm
  • Sat 9am – 5pm

Contact us

Download Over 50s Life Insurance policy documents

Remember, if you've already bought life insurance from us, the wording of your policy may differ from the one you'll find here.

Direct Line customers are introduced to AIG Life Limited (AIG) by UKIBS


Life insurance frequently asked questions

Over 50s Life Insurance can provide up to £15,000 which you can use however you wish, for example contributing to the cost of your funeral, or providing a gift to family and friends. If you’re aged between 50 and 85 (81 for smokers) you’re guaranteed to be accepted, and you won't be asked any medical questions when you apply.

The insurance will still pay out when you die if you cancel your policy or stop making monthly payments, as long as you’ve made at least half of the monthly payments that were due between when your insurance started and your 90th birthday. The amount paid out will be at least half of your original insurance and will depend on when you stopped making monthly payments.

Over 50s Life Insurance lasts for the whole of your life, as long as you keep making monthly payments. At age 90 you’ll stop making payments, but your insurance will continue.

A reduced payout will be made if you cancel your insurance or stop making monthly payments, as long as you’ve paid at least half of the monthly payments that were due between when your insurance started and your 90th birthday.

No, your payments will stay the same throughout the whole policy. On your 90th birthday you’ll stop paying but your insurance will continue.

You can take out more than one Over 50s Life Insurance policy, but the maximum combined amount for all your Over 50s Life Insurance policies you hold with AIG is £15,000.