Home flooding advice

Rachel Greene-Taylor
Written by: Rachel Greene-Taylor
Posted on: 7 December 2015

A flood can be one of the most devastating things to happen to your home.

Storms wreak havoc across the UK every year, and if you live in an area at risk of flood, it’s a good idea to stay on top of the weather forecasts.

The MET office has a colour code, which combines the likelihood of severe weather happening and the impact the conditions might have:

  • Green = No severe weather
  • Yellow = Be aware
  • Orange = Be prepared
  • Red = Take action

We’ve put together some handy tips should the worst happen to your home, including how to dry out your property and minimise the damage.

Tips for when the floods hit

  • Turn off fuses to low-level sockets that may be affected by the water.
  • The longer the standing water is left, the more damage it can cause. If it’s safe to do so, remove the standing water by sweeping or using towels. This can reduce damage to floors and walls.
  • Any furniture or fabric should be lifted, where possible, to prevent further damage.
  • Do not put water-damaged items on top of unaffected items as this can cause the damage to spread and lead to staining or scratching.
  • Clear drains and gutters of debris so rainfall can drain from your property effectively.
  • Ensure outdoor furniture and other items likely to float away are safely secured to reduce the risk of these items causing secondary damage or being lost.
  • Establish an evacuation plan for your family. This will reduce the risk of injury and give you more time to save items of sentimental and material value.
  • Buy and fit air brick covers and flood boards to block doorways.
  • If it’s safe, open windows and doors to encourage evaporation and use the clean, fresh air to help dry your home.
  • A professional may be able to restore many valuable and sentimental items – photos, artwork, and jewellery - that may initially look damaged beyond repair. Documents, such as passports, can be wrapped in polythene and frozen to prevent further damage.
  • Make a list of useful numbers you may need – start with your insurer, the local council, the emergency services and the Floodline telephone number: 0345 988 11880345 988 1188. Also check weather warnings on your mobile, the internet and the radio.

READ: What is Flood Re?

If the worst happens and your home is flooded, don’t panic. Contact your home insurer, stay safe and stay positive. It may seem like the end of the world, but once the rain stops you can get back on track.

Direct Line customers: If your property is damaged, please call our claim line on 0345 246 84120345 246 8412 as soon as possible.

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