Manage your car policy online

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Manage your car policy online

  • Add or remove drivers, update your car details, change the number plate and edit your policy
  • Download all your insurance documents, including proof of no claims and certificates
  • Make car claims, report incidents and get updates on claims online 24/7

Car insurance claims

Had an accident, need to report an incident or want an update on a car claim?

Get claims help

Vehicle breakdown cover

Broken down, want to change your cover, or need your policy documents.

Get breakdown help

Windscreen and glass claims

Book an appointment with Autoglass or find out more about how to make a claim.

Go to Autoglass

Frequently asked questions

Can I add or remove drivers from my policy?

You can update your policy anytime in the app or your online account. Add others to drive your car for the length of the policy or only when needed.

Make a driver change


Can I drive someone else's car?

Don't drive anyone else's car until you've thoroughly checked that you're covered. Your certificate of motor insurance will show if you have cover to drive other cars.

Check your policy documents


My car's been damaged. Can I claim online?

Yes, Churchill has made claims easy. Simply sign in to your account to make a car insurance claim or report an incident.

Make a car insurance claim


Where's my proof of No Claim Discount, and the certificate of insurance?

We securely store all your car insurance documents, certificates and policy details in your account. You can download and print whatever you need.

View your policy documents


How do I insure a different car?

If you're buying a new car, replacing an old one, or adding a new vehicle to the policy, you can make the change in your online account.

Make a change to your policy


Where can I check or change my payments?

Sign in to your Churchill account to check your payments or update the bank details of your monthly Direct Debit.

Check your payments


How do I find a saved quote?

All your saved insurance quotes can be found in your account or the app. Quotes are saved for 30 days.

Go to saved quotes


How can I check if my insurance will auto renew?

You can check your auto renewal preference by signing in to your account and choosing to make a change to your policy. From there you can view and change your renewal preference.

Check your renewal settings


Should I tell you if I move or change my name?

You should let us know about any change in your circumstance. You can do this online by making a change to your insurance policy.

Make a change to your policy

Can't find what you're looking for?

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Message us on WhatsApp

  • Make policy changes
  • Check payment details
  • Discuss a renewal
  • Cancel your cover
Chat with us now
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Got a question?

Our virtual assistant can answer your questions, help you manage your policy online, or put you in touch with the right team.

Get instant help

The quickest way to manage anything related to your cover is to use your account or app. You can also get instant 24/7 help using WhatsApp or our virtual assistant.

If you'd rather contact us, just let us know what you need help with, and we'll connect you to the right person.

It's quicker and easier to manage things through your online account or app. You can also get instant 24/7 help using WhatsApp or our virtual assistant.

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