Our phone lines are very busy right now, so there may be long wait times. Starting a claim and getting a quote can be done online.

Included in our Backpacker insurance...

Up to £1,000 insurance for your personal belongings

Insure your bags and their contents. Up to £1,000 for items that are lost, stolen or damaged while travelling.

Also included...

  • Legal expenses and 24‐hour helpline
    For practical UK legal advice and expenses up to £50,000. Find out more
  • End Supplier Failure cover
    If the end supplier of your travel arrangements go bust, we will pay for costs not protected elsewhere. Find out more
  • Abandoned journey
    Up to £5,000 if you have to abandon your journey after a delay of 12 hours.
  • Delayed or missed departure
    Up to £200 per person if your departure is delayed and up to £600 for missed departure (up to £200 for a UK-only trip).
  • Children's cover
    We’ll cover any insured young person under 18 providing they’re travelling with an adult insured under the policy. Find out more
  • Personal accident
    If you’re accidentally injured on your trip, we’ll pay £10,000 if the injury is the cause of your death (£1,500 if you’re under 18). £10,000 will be paid for the loss of sight or loss of limb, while £25,000 is paid if you can’t work after two years.
  • Lost or stolen passport
    Up to £500 for extra travel and accommodation costs while you arrange a replacement.
  • Natural disaster cover
    If you can't stay at your accommodation due to a disaster we'll pay the necessary extra travel and accommodation expenses. Find out more
  • Delayed personal belongings
    If an airline or other travel provider has delayed your bags for more than 12 hours, we’ll provide up to £200 for any essential personal belongings you need to buy.
  • Personal liability
    Up to £2 million if you're found to be legally liable for an incident that you caused during your journey that resulted in physical injury or death, or accidental loss or damage to property.

What's not included

  • Abandoned journey
    You won't be able to claim if you abandon your journey for any reason.
  • Winter sports
    We won't pay out for any claim relating to winter sports.
  • Delayed or missed departure
    You won't be able to claim should your departure be delayed or missed.
  • One-night UK trips
    Trips lasting a single night aren’t covered by the policy.
  • Non-UK residents
    We won't pay for any claim unless you’re a permanent resident of the UK.
  • One-way trips
    One-ways trips will not be covered. Your trip must be a return journey starting and ending in the UK.
  • Undeclared pre-existing medical conditions
    Let us know about any pre-existing medical conditions before you take out a travel insurance policy with us or you won't be covered.

Other travel insurance cover options

Annual Multi-trip Cover

25% off online only

Great for frequent travellers. A full year's worldwide cover for trips up to 42 days each.

Travellers must be under 75 years old. Introductory offer only.

Single Trip Cover

Perfect for a one-off trip lasting up to 90 days anywhere in the world.

Cover is available up to 42 days if you're aged 60 or over.