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Our virtual assistant is ready to answer your questions. If further support is needed, you'll be directed to one of our webchat agents.Chat to virtual assistant
As hard as we try, things don't always go to plan. If you feel we've let you down, we want to hear about it. We'll then do our best to put things right.Make a complaint
We know many customers are affected and have concerns about the impact the Coronavirus pandemic may have on their insurance policies. Please read the most frequently asked questions for our guidance and advice.COVID 19 help & support