Contact us

Our virtual assistant is ready to answer your questions. If further support is needed, you'll be directed to one of our webchat agents.

If you haven't found your answer yet and still have a question, then it might be time to email or call Fluro.

directlineloans@fluro.co.uk

As hard as we try, things don't always go to plan. If you feel we've let you down, we want to hear about it. We'll then do our best to put things right.

We know many customers are affected and have concerns about the impact the Coronavirus pandemic may have on their insurance policies. Please read the most frequently asked questions for our guidance and advice.