Get in touch
We've put together some answers to the 5 most common questions you ask us.
Give us a call
Have you checked our most frequently asked questions? If you still can’t find the answer, then please give us a call.
Calls may be monitored and recorded. Call charges will vary.
If you wish to make a complaint please view our complaints procedure.
Direct Line supports the Typetalk service for people with communication difficulties. To use Typetalk, you will need to prefix the number 18001 before the number you wish to dial. For example: 18001 + area code + number.