COVID-19 Help and support

For more information or to speak with a member of the team, please select a product below.

Still got a question? - Get in touch

Have you checked our most frequently asked questions? If you still can’t find the answer, then please give us a call.

Free Green Flag breakdown assistance for NHS workers

Green Flag is offering all NHS staff free breakdown assistance for journeys to and from work. If you’re an NHS worker and need help, call Green Flag’s dedicated NHS number: 0800 051 0009

Find out more

Green Flag | Common sense to the rescue

Green Flag breakdown

Call now for help even if you're not with Green Flag

From the UK 0800 051 0636 / 0141 349 0353

From Europe +44 141 349 0516

Direct Line customers

24-hour emergency

From the UK 0800 590 590

From Europe +44 (0) 113 390 5300

Didn't find what you we're looking for?

0345 246 1558

Complaints procedure

If you wish to make a complaint please view our complaints procedure.

Calls may be monitored and recorded. Call charges will vary.

Typetalk service

Direct Line supports the Typetalk service for people with communication difficulties.

To use use Typetalk, you'll need to prefix the number 18001 before the number you wish to dial. For example: 18001 + area code + number.

Hard of hearing

Send a text

Please send a text message starting with the word RESCUE followed by your message to 61009. Texts may be chargeable. Please check with your network provider.