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Customer reviews you can trust

Direct Line strives to provide each of our Home Insurance customers with the best possible service. A great way to know how well we’re doing is through customer feedback, and that’s why we work with independent ratings provider Reevoo. By collecting genuine customer reviews Reevoo provides an unfiltered view on how satisfied our customers are with their products and services.

About Reevoo


Reevoo never removes or edits bad reviews, but won’t publish reviews with swearing or spam. If a Direct Line customer leaves a bad review you’ll be able to read it.


Reevoo collects consumer reviews for over 100 companies. Its independence means it can’t be swayed by the companies it works with.


Reevoo only collects reviews from verified customers. There are no fake or paid reviews to swing customer opinion in our favour.