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Car insurance claims

Do you need to make a new claim? Do you have questions? You’re in the right place.

Before you start...

Do you know what you're covered for?

Sign in to your account for a summary of your car insurance cover.

Sign in to your account

Or see our current policy booklet if you don't have yours to hand.

Do you have everything you need?

  • Your policy number and documents
  • Your vehicle registration number
  • Details of what happened and when
  • Details of any other vehicles, people or property involved
  • Contact details for any witnesses
  • Crime reference number if applicable

Do you have any questions?

Do you have any questions?

If you’re not sure about what your policy covers, or you need help on deciding whether to claim or not, just ask us.

Ask a question

Do you have any questions?

Do you have any questions?

If you’re not sure about what your policy covers, or you need help on deciding whether to claim or not, just ask us.

Ask a question

Ready to claim?

Make a windscreen claim

If you need to make a claim on your windscreen, our partners Autoglass will handle it for you.

Claim with Autoglass

Talk to our claims team

If you need to report an incident or you need breakdown assistance, just give us a call.

Talk to our claims team