Third Party Vehicle Solutions

If you’ve had an accident and a Direct Line policyholder was at fault, we’d like to try and put things right.

This service is completely free and is designed to get you back behind the wheel quickly. It means you don’t have the cost or hassle of involving an accident management company.

Instead, one of our experts will deal with your claim:

  • We arrange for your car to be picked up by one of our approved repairers. We can also get you a replacement hire vehicle.
  • We make sure our repairer calls you within three working hours and our hire car supplier calls you within one working hour.
  • You make your claim through our policyholder’s insurance. You don’t need to have an open claim on your own policy.
  • There’s no excess to pay and your No Claim Discount isn’t affected.
  • You deal with us direct, keeping costs down and the process simpler.

If you also sustained an injury as a result of the accident, find out more

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Do you have any  insurance policies  with Direct Line?

Things you need to know about Over 50s life insurance:
Premiums stop after your 90th birthday but you still enjoy cover for the rest of your life. In the first year, if you die from natural causes we will refund any premiums, or if you die as a result of an accident, we will pay your cash sum. After the first year regardless of the cause of death we will pay your cash sum. Depending on how long you live, the total sum paid in premiums may be more than the cash sum payable on death. If you stop paying your premiums before the end of your policy your cover will stop 30 days after your missed premium and you won’t get anything back. This isn’t a savings or investment product and has no cash value unless a valid claim is made. Inflation will reduce the buying power of your cash sum in the future.

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