Third Party Vehicle Solutions
If you’ve had an accident and a Direct Line policyholder was at fault, we’d like to try and put things right.
This service is completely free and is designed to get you back behind the wheel quickly. It means you don’t have the cost or hassle of involving an accident management company.
Instead, one of our experts will deal with your claim:
- We arrange for your car to be picked up by one of our approved repairers. We can also get you a replacement hire vehicle.
- We make sure our repairer calls you within three working hours and our hire car supplier calls you within one working hour.
- You make your claim through our policyholder’s insurance. You don’t need to have an open claim on your own policy.
- There’s no excess to pay and your No Claim Discount isn’t affected.
- You deal with us direct, keeping costs down and the process simpler.
If you also sustained an injury as a result of the accident, find out more