Each day we work to provide the best service to our Car Insurance customers. That’s why we partner with independent ratings provider Reevoo to collect genuine customer reviews and feedback. These unbiased and unfiltered opinions offer an honest verdict on how well we’re doing at meeting our customers’ needs.
Reevoo never removes or edits bad reviews, but won’t publish reviews with swearing or spam. If a Direct Line customer leaves a bad review you’ll be able to read it.
Reevoo collects consumer reviews for over 100 companies. Its independence means it can’t be swayed by the companies it works with.
Reevoo only collects reviews from verified customers. There are no fake or paid reviews to swing customer opinion in our favour.