Renew your policy
Sorting your renewal out online is easy, select an option below to get started.
Change your name on the policy
Changing your name on your policy is easy, just fill out this short form.Start web form
Want your insurance certificate?
Fill out this short web form to get your insurance certificate.Start web form
Want your insurance policy documents?
It’s easy to get your home insurance policy documents via the link below.Get documents
Upload your documents
You can easily upload any of the following home documents via our online portal:
- Sale and Purchase letter
- Power of Attorney
- Death certificate
Once you've bought Direct Line insurance you'll receive an Online Customer Code in the post. As soon as you have this code, you can register online.Register here
Need a code?
If you've lost, forgotten, or never received your Online Customer Code, don't panic. Just fill in a few details and we'll send you a new code in the post.Request a code
Buy another Direct Line product and get 10% off.
The more products you have with us the more you'll be rewarded with Direct Line Together.Find out more
Introductory offer. Excludes Single Trip Travel, Discoverer Travel, Over 50s Life Insurance and SELECT Premier. This offer includes Breakdown when it’s bought over the phone. But if Breakdown was the first cover you took out the offer won’t apply if you take out Car or Van insurance. Minimum premiums apply. Discounts applied consecutively.