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Once you've bought Direct Line insurance you'll receive an Online Customer Code in the post. As soon as you have this code, you can register online.

Register here

Need a code?

If you've lost, forgotten, or never received your Online Customer Code, don't panic. Just fill in a few details and we'll send you a new code in the post.

Request a code

Your Home Policy

Retrieve a quote

Enter your login details to retrieve your saved quotes.

Log in

View your policy

Log in from any device and get an overview of your policies with us.

Log in

Renew your policy

Sorting your renewal out online is easy, select an option below to get started.

Are you up for automatic renewal?

You'll get a letter from us at least 21 days before your policy ends to confirm the automatic renewal. Rest assured, we'll never leave you without cover.

Looking to accept your renewal?

If you have your renewal notice to hand and are happy with your policy and payment method, you can apply to renew online in just a few minutes.

It's quick, easy and secure. Just complete the below form and we will let you know if your policy is renewed.

Start web form

Considering making a change?

Speak to a member of our team, we're here to help.

0345 246 8706 0345 246 8706

Your home

Change your address

Speak to a member of our team, we're here to help.

0345 246 3564 0345 246 3564

Add another person to your policy

Adding another person to your policy is simple - just fill out our web form.

Start web form

Your details

Change your name on the policy

Changing your name on your policy is easy, just fill out this short form.

Start web form

Your documents

Want your documents?

Fill out this short web form to get your insurance certificate.

Start web form

Upload your documents

You can easily upload any of the following home documents via our online portal:

  • Sale and Purchase letter
  • Power of Attorney
  • Death certificate
Upload documents

Got a question?

We may have the answer here

We have the answers to many of your frequently asked questions, so this maybe the quickest option.

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Get in touch

Speak to a member of our team, we're here to help.

0345 246 3564 0345 246 3564

Buy another Direct Line product and get 10% off.

The more products you have with us the more you'll be rewarded with Direct Line Together.

Find out more

Introductory offer. Excludes Single Trip Travel, Discoverer Travel, Over 50s Life Insurance and SELECT Premier. This offer includes Breakdown when it’s bought over the phone. But if Breakdown was the first cover you took out the offer won’t apply if you take out Car or Van insurance. Minimum premiums apply. Discounts applied consecutively.

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Things you need to know about Over 50s life insurance:
Premiums stop after your 90th birthday but you still enjoy cover for the rest of your life. In the first year, if you die from natural causes we will refund any premiums, or if you die as a result of an accident, we will pay your cash sum. After the first year regardless of the cause of death we will pay your cash sum. Depending on how long you live, the total sum paid in premiums may be more than the cash sum payable on death. If you stop paying your premiums before the end of your policy your cover will stop 30 days after your missed premium and you won’t get anything back. This isn’t a savings or investment product and has no cash value unless a valid claim is made. Inflation will reduce the buying power of your cash sum in the future.

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