Legal expenses and 24-hour helpline

We provide a 24‐hour helpline for practical UK legal advice in connection with your journey and for reporting a claim.

What's more, we'll pay up to £50,000 for legal costs to help you claim damages or compensation for:

  • Injury, illness or death, which happens during your journey.
  • A dispute about an agreement you have for your journey.

If you're arrested or held abroad we’ll pay up to £250 for the first meeting that you arrange with a local solicitor.