- The opt-in date (the date from which we’ll start to calculate your refund) will be the date your policy starts or the date you send us your car’s first mileage reading (whichever is later).
- If you already have car insurance with us, you can opt in anytime.
- To qualify for a refund, there needs to be a minimum of 1,000 miles difference between the mileage you initially declared on the policy and the mileage you’ve actually driven.
- If you change your car during your policy, you need to give us the mileage readings from both your old and new vehicle.
- Your final (end of policy) mileage reading must be submitted after you receive an invite to renew your insurance with us, but no later than seven days after your policy expires.
- Your refund will be calculated using the premium paid between when you opted in to Mileage MoneyBack and the end of your annual policy.
- If you submit your final mileage reading up to 30 days before your policy ends/renews, we’ll work out your average daily mileage (based on your previous months) and apply it to any remaining days left on your policy. If you submit your final reading up to seven days after your policy ends/renews, we’ll use the average daily mileage to work out what the reading would have been on the last day of your policy.
- If you (or we) cancel your annual policy at any point before it’s due to end, no refund will be given.
- After you submit your end of policy reading, we’ll process your payment within 30 days.
- All extra benefits added to your policy (such as Guaranteed Hire Car Plus or Motor Legal Protection) and any interest you’ve paid on monthly instalments will be excluded from your refund calculation.
- We’ll refund 2% for every 1,000 miles you don't drive, up to 10,000 miles. This means the maximum refund we offer is 20% of your base premium (the amount you pay for your insurance when you exclude extra benefits and interest on monthly payments).
- If you have a DrivePlus policy with us, you’ll still need to give us your mileage readings to request money back on your mileage.
- We’re unable to offer a refund on your mileage if you have a SELECT Premier policy, or if you have Van or Business Insurance with us.