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Tempestuous start to 2012 - Direct Line gives households advice to protect their home from the storm

4th January 2012

Today is not only the first day back for many workers, but the wind and storms are causing havoc for householders across the UK. With Scotland particularly suffering, Direct Line insurance is experiencing a 300 per cent increase in home claim calls.

The Met Office reported it will be very windy across the UK with severe gales in many places and storm force winds across Scotland, northern England and around southern coasts. Heavy rain will clear in most places but will continue in Scotland. Tuesday will see winds ease but severe gales will still affect the North East of England with frequent showers in North West England.

Stuart Curson, head of Direct Line home insurance, comments: “Nearly half of all weather related claims are due to roof damage. However, personal safety is paramount and if it is not safe to do so, do not attempt even temporary repairs.

“Damage to gates, garage and shed doors are also common claims. Keep these closed and locked when not in use. This will not only prevent the wind blowing them off the hinges, it is good practice to keep your property secure to avoid an opportunist burglary.”

If a wind storm does strike:

  • Get in touch with the insurer as soon as possible. Direct Line will usually pay for all emergency repairs that need to be carried out to stop the damage getting worse.
  • Take photographs of all parts of the home damaged as a result of storms. It may help with the settlement of claims.
  • Use a plastic sheet or tarpaulin to temporarily repair storm-damaged roofs.

For more tips visit our severe weather advice section

From the 4th January, as part of the Direct Line Sale, householders looking to purchase home insurance can enjoy an introductory discount of 30 per cent. Savvy shoppers can also save a further 20 per cent if they buy online.

To promote the new offer, the Direct Line home insurance adverts have two new stars joining comedian Chris Addison on screen. The first new character is Doon Mackichan who regularly appeared in Knowing Me, Knowing You with Alan Partridge as well as writing and starring in Smack the Pony.

Doon is joined in the advert by her on-screen husband, played by Darren Boyd. Darren also appeared in Smack the Pony, as well as the Green Wing, and the nineties BBC sitcom Kiss Me Kate.

Notes to editors

Claire Foster
PR Manager
Direct Line
Tel: 020 8285 8682
Mob: 07900 217 264

Direct Line

Started in 1985, Direct Line became the first UK insurance company to use the telephone as its main channel of communication. It provides car, home, travel and pet insurance cover direct to customers by phone or on-line.

Direct Line general insurance policies are underwritten by U K Insurance Limited, Registered office: The Wharf, Neville Street, Leeds LS1 4AZ. Registered in England No 1179980. U K Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Direct Line and UK Insurance limited are both part of Direct Line Insurance Group plc. Customers can find out more about Direct Line products or get a quote by calling 0845 246 3761 or visiting