Making a claim will come at a difficult time for you and your family. So we’ve made the process simple. This means when making a claim, you’ll be able to talk to one of Legal & General's claims experts. They’re understanding and experienced professionals ‐ in fact they're trained by The Samaritans.
If it’s a critical illness claim what we’ll need from you are:
Some very basic details about your condition
Your life insurance policy number
Keep in mind that in the event of a critical illness (or terminal illness) claim we’ll pay the money to you.
Frequently Asked Questions
Good to know
Direct Line’s Life Insurance is provided by Legal and General