Coronavirus updates and support

You can get instant help 24/7 from our virtual assistant.
Customers who can’t pay now as a result of the Coronavirus pandemic, call us - we want to help you.

Coronavirus help and support

Manage your policy

Renew, make changes, request and upload documents

Are you driving less?

If you’re a car insurance customer and not on the road as much because of lockdown, you may be entitled to a refund.

Make a claim

Register a new claim, or contact usabout an existing claim

Useful news and guides

Dealing with pests in the home

What can you do to deter household pests, and how you can get rid of them if they've already set up home

What is a stopcock?

We've put together a quick and simple guide to give you all the info you need

How to properly clean inside your car

Follow these simple tips to prevent germs building up and restore a car's interior to it's showroom glory

What are we doing to help?

Across the country, people like you are doing what’s right, by putting others first and staying at home. We want to help in any way we can, whether that’s supporting you, the NHS, local charities, or even your pets.

Find out more