Make a home claimCall us on 0345 246 8412
0345 246 8412
We're here to help
Monday to Friday 8am-8pm and on Saturdays 9am-5pm.
In the event of an emergency call our
24-hour emergency helpline on
What’s an emergency?
When your home is unsafe or uninhabitable due to theft, vandalism or damage.Calls may be recorded. Max call charge from a BT landline is 3p per minute.
Calls from other networks may vary.
What you should know before you call us
Your policy number.
The full address of the property covered under your policy.
A brief description of what happened and where the incident took place.
A list of the damaged items, including their original cost.
We’ll also ask you for a crime or loss reference number, if you’ve been a victim of theft, vandalism or lost items when outside of home.
Any relevant documents or photographs to support your claim.