Talk to our claims team

General claims

During the festive season

We're open 8am - 4pm on Christmas Eve and New Year's Eve.

We're closed on Christmas Day, Boxing Day and New Year's Day.

Otherwise it's business as usual, and our Home Emergency helpline is still open 24 hours.

Our lines are open

Monday to Friday
8am - 8pm

Saturday
9am - 5pm

Sunday
Closed

0345 303 1686

Emergency cover claims

Our lines are open 24/7

If you can’t live in your home due to fire or flood damage, or you need to secure your property after a break-in, call us as soon as possible.

0345 878 5081

Emergency cover claims

Our lines are open 24/7

Get in touch as soon as possible if your home can’t be lived in due to fire damage or a flood/escape of water. We can also help if you need to secure your property after a break-in.

0345 878 5081