Home insurance claims

Talk to our claims team

General claims

During the festive season

We're open 8am - 4pm on
Christmas Eve and New Year's Eve.

We're closed on Christmas Day,
Boxing Day and New Year's Day.

Otherwise it's business as usual,
and our Home Emergency
helpline is still open 24 hours.

Our lines are open

Monday to Friday

8am - 8pm


9am - 5pm



Call our general claims team

Emergency cover claims

Our lines are open 24/7

If you can’t live in your home due to fire or flood damage, or you need to secure your property after a break-in, call us as soon as possible.

Call our emergency cover team