What kind of car claim do you want to make?

Call our 24-hour
accident recovery helpline

0800 269 015

0800 269 015

Call our 24-hour
windscreen helpline

0800 328 7423

0800 328 7423

Lines are open 24 hours a day, 7 days a week

What you should know before you call us

 

If you have comprehensive cover, all you have to pay is the excess shown in your policy schedule. Your no claim discount won’t be affected when you make a windscreen claim. Limits apply if you don’t use one of our approved repairers: £75 for a replacement windscreen and £10 for a repair. If you don’t deal direct with our approved repairer our maximum payment will be £125 for replacement and £40 for a repair after deducting the excess.

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Do you have any  insurance policies  with Direct Line?

Things you need to know about Over 50s life insurance:
Premiums stop after your 90th birthday but you still enjoy cover for the rest of your life. In the first year, if you die from natural causes we will refund any premiums, or if you die as a result of an accident, we will pay your cash sum. After the first year regardless of the cause of death we will pay your cash sum. Depending on how long you live, the total sum paid in premiums may be more than the cash sum payable on death. If you stop paying your premiums before the end of your policy your cover will stop 30 days after your missed premium and you won’t get anything back. This isn’t a savings or investment product and has no cash value unless a valid claim is made. Inflation will reduce the buying power of your cash sum in the future.

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