Our phone lines are very busy right now, so there may be long wait times. Starting a claim, changing a policy or renewing your insurance can all be done online. For other queries, chat to our Virtual Assistant.

Conditions

We will need:

  • the vehicle registration number and the make and model of the car
  • the driver's details, if possible.

It also helps us to confirm who is at fault if you can get the names and addresses of any independent witnesses, if available.

When you claim, you may have to pay your excess. Also, if when your renewal is due investigations are still ongoing, you may lose your no-claim discount temporarily. However, once we confirm that the accident was the fault of the uninsured driver, we will repay your excess, restore your no claims discount and refund any extra premium you have paid.

In Northern Ireland cover not available to under 22’s.

This promise is for comprehensive policyholders only.

Get a quote