Call our Customer Hotline for all your pet insurance needs

Call: 0845 246 8705

Lines open: 8am-9pm Monday to Friday, 9am-5pm on Saturday and 10am-5pm Sunday

Vets4Pets

Please note, in order to purchase a special Vets4Pets policy you are required to dial 0845 246 1652.  Vets4Pets Veterinary Group Limited is an Introducer Appointed Representative of Direct Line Insurance plc.

Need to make a Claim? Call our Claims Operators

Call: 0845 246 8712

View your Policy Online

You can now view your existing pet insurance policy online with Policy & Quote Manager.

Direct Line supports the Typetalk service for people with communication difficulties. To use Typetalk, you will need to prefix the number 18001 before the number you wish to dial.  For example: 18001 + area code + number.

Calls may be recorded.  Max call charge from a BT landline is 3p per minute.  Calls from other networks may vary.