If you're an existing Direct Line mortgage customer and completed your mortgage on, or before, 31st October 2004, and would like to discuss your account with us, please call 0845 309 1930. Textphone users please call 0800 056 5762.

Lines open: 8am-6pm Monday to Friday and 9am-12pm on Saturday.

If you completed your mortgage on, or after, 1st November 2004 and wish to discuss any aspect of your account, please call 0845 300 1400.

Lines open: 8.30m-7.30pm Monday to Friday.

Maximum call charge from a BT landline is 4p per minute. Calls from other networks may vary.