The Direct Line mortgage range was taken off sale to new customers on 29th of March 2010.
|How to contact us if you already have a mortgage with Direct Line||The number to call us on|
|Already have a Mortgage with us and completed your mortgage on or before 30th September 2004?
Lines open: 8am-6pm Monday to Friday
|0345 300 5295|
|Already have a Mortgage with us and completed your mortgage on or after 1st November 2004?
Lines open: 8.30am-6pm Monday to Friday
|0345 300 1400|
|Already have a Direct Line One account mortgage?
Lines open: 9am-5pm Monday to Friday
|0345 246 8002|
Having trouble paying your mortgage? Falling behind with your repayments? Get in touch on the numbers above and we’ll try to help.
Our promise to you is that we will always be fair and reasonable whenever you need the
protection of the policies and that we will act quickly to provide that protection.
Should there ever be an occasion when you feel that we have failed to honour our promise,
we will do everything possible to ensure that your complaint is dealt with quickly and fairly.
If you wish to make a complaint please view our complaints procedure or you can call us on
the numbers listed below.