Do you know what you would do if your roof began to leak after a big storm, or if your boiler broke in the middle of winter, perhaps even on Christmas day? Invest in membership to Direct Line’s Total Response 24 and you’ll have on-the-spot insurance for a range of home emergencies.

Direct Line Home Emergency Insurance can assist you even if you are already covered by Direct Line Home Contents and Home Buildings Insurance. This additional emergency cover can offer you an extra layer of protection that many people find invaluable.

From just £7 a month you get membership to Direct Line’s Home Response 24 network, which provides 24-hour home emergency cover, 365 days a year. It doesn’t matter what time of day or year it is, you can call us up and one of our approved repairers or tradesmen (we have thousands) will be with you as soon as possible to assess any damage done – and try and fix it straight away if possible.

If you’re confused about what a ‘home emergency’ is, you can find a helpful description on our "ask a question" service online. It is basically an incident that if not dealt with quickly will make the home unsafe or insecure for those who live in it, cause damage to the home or contents, or leave the home without its prime source of heating, lighting or water. It can cover anything from a leak coming through your ceiling to being unable to lock your door on the way to work. If you want a more detailed rundown of what is covered under Home Emergency Insurance, you can view our membership details online.

You’ll also see that there are two levels of cover to choose from under our Home Emergency Insurance. Membership to Response includes call-out fees and the first hour’s labour (with all additional labour at pre-arranged rates). Membership to Total Response – from just £14 a month – includes call-out fees and parts and labour up to a total of £1,000 (including VAT) per call-out. Both can include cover for your heating, plumbing and drainage, electrics and security – external locks, windows and doors for example. You also get a 12-month guarantee on all permanent repairs, with no limit on the number of call-outs and no excess. Last year our vetted tradesmen handled over 8,000 home emergencies a week – you could be one of those guaranteed a visit, should something happen to you, with our insurance.

If you want to take advantage of our Home Emergency Insurance, you can start by applying for a quote today. Buy online and you get an instant 15% discount. If you only wish to take out cover for home emergencies, without including heating cover, please call us. Looking for a good deal better? If you’re already a Direct Line Home, Car or Breakdown Insurance customer, you could also save an additional 15% discount in the first year.

Go online today and see what benefits a Direct Line Home Emergency Insurance policy can offer you – apart from great peace of mind. Get a quote now and protect your home this winter, and beyond.