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Ask us a Question:Check out our Ask us a Question page to see if we can answer your query online to save you time |
Please select from the list below what you would like to call us about:
Car insurance quotes
Car insurance claims
Complaints
Van insurance quotes
Breakdown cover
European breakdown cover
Home insurance
Select insurance
Family Legal Protection
Home Response 24
Home security
Tradesman insurance
Business from home insurance
Landlord insurance
Commercial property insurance
Shop (retailer) insurance
Office & Surgery insurance
Hotel insurance
Pub and Restaurant insurance
Travel insurance
Travel insurance claims
Pet insurance
Life insurance
Over 50's Life Cover
Critical Illness insurance
Mortgages
Savings
Cash Mini ISAs
Manage exisiting policies and quotes online
Car insurance quotesLines open: 8am-9pm Monday to Friday, 9am-5pm Saturday and 10am-5pm Sunday |
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| Car insurance general enquiries | 0845 246 3761 |
| For help with your online quote | 0845 246 8701 |
Already a Direct Line Car Insurance customer?Lines open: 8am-9pm Monday to Friday, 9am-5pm Saturday and 10am-5pm Sunday |
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| Request Motor Insurance Certificate online | Request Motor Insurance Certificate |
| Ask us a question | Frequently asked questions |
| Customer services | 0845 246 8706 |
Car insurance claimsLines open: 8am-9pm Monday to Friday, 9am-5pm Saturday and 11am-5pm Sunday |
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| Need to make a claim? | 0845 246 8471 |
| 24 Hour Accident Recovery Hotline | 0800 269 015 |
Complaints |
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Our promise to you is that we will always be fair and reasonable whenever you need the Should there ever be an occasion when you feel that we have failed to honour our promise, If you wish to make a complaint please view our complaints procedure or you can call us on |
Van insuranceLines open: 8am-9pm Monday to Friday, 9am-5pm Saturday and 10am-5pm Sunday |
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| Customer Hotline | 0845 301 2906 |
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Family Legal ProtectionLines open: 8am-9pm Monday to Friday, 9am-5pm Saturday and 10am-5pm Sunday |
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| Customer Hotline | 0845 246 8703 |
| Need to make a Legal Claim? Call our Legal Advice Line: |
0845 601 2945 |
Home Response 24Lines open: 8am-9pm Monday to Friday, 9am-5pm Saturday and 10am-5pm Sunday |
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| To arrange membership or for more information | 0845 246 1999 |
| Already a customer? | 0845 246 3999 |
| Emergency Call-Out (Lines are open 24 Hours/Day) |
0845 246 0999 |
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Tradesman insuranceLines open: 8am-8pm Monday to Friday, 9am-5pm Saturday and 10am-4pm Sunday |
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| General enquiries | 0845 303 1761 |
| For help with your online quote | 0845 303 1756 |
| If you are already a Direct Line for business customer | 0845 303 1760 |
Business from Home insuranceLines open: 8am-8pm Monday to Friday, 9am-5pm Saturday and 10am-4pm Sunday |
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| General enquiries | 0845 303 1739 |
| For help with your online quote | 0845 303 1756 |
| If you are already a Direct Line for business customer | 0845 303 1760 |
Landlord insuranceLines open: 8am-8pm Monday to Friday, 9am-5pm Saturday and 10am-4pm Sunday |
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| Get a landlord insurance quote | 0845 604 2294 |
| General enquiries | 0845 303 1763 |
| For help with your online quote | 0845 303 1756 |
| If you are already a Direct Line for business customer | 0845 303 1760 |
Commercial property insuranceLines open: 8am-8pm Monday to Friday, 9am-5pm Saturday and 10am-4pm Sunday |
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| General enquiries | 0845 303 1764 |
| For help with your online quote | 0845 303 1756 |
| If you are already a Direct Line for business customer | 0845 303 1760 |
Shop (retailer) insuranceLines open: 8am-8pm Monday to Friday, 9am-5pm Saturday and 10am-4pm Sunday |
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| General enquiries | 0845 303 1762 |
| For help with your online quote | 0845 303 1756 |
| If you are already a Direct Line for business customer | 0845 303 1760 |
Office & Surgery insuranceLines open: 8am-8pm Monday to Friday, 9am-5pm Saturday and 10am-4pm Sunday |
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| General enquiries | 0845 303 1740 |
| For help with your online quote | 0845 303 1756 |
| If you are already a Direct Line for business customer | 0845 303 1760 |
Hotel insuranceLines open: 8am-8pm Monday to Friday, 9am-5pm Saturday and 10am-4pm Sunday |
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| General enquiries | 0845 303 1742 |
| For help with your online quote | 0845 303 1756 |
| If you are already a Direct Line for business customer | 0845 303 1760 |
Pub and Restaurant insuranceLines open: 8am-8pm Monday to Friday, 9am-5pm Saturday and 10am-4pm Sunday |
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| General enquiries | 0845 303 1741 |
| For help with your online quote | 0845 303 1756 |
| If you are already a Direct Line for business customer | 0845 303 1760 |
Travel insuranceLines open: 8am-9pm Monday to Friday, 9am-5pm Saturday and 10am-5pm Sunday |
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| Customer Hotline | 0845 246 8704 |
Travel insurance claimsLines open: 9am-5pm Monday to Friday |
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| Need to make a claim? | 0845 246 8711 |
Pet InsuranceLines open: 8am-9pm Monday to Friday, 9am-5pm Saturday and 10am-5pm Sunday |
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| Customer Hotline | 0845 246 8705 |
| Need to make a claim? (9am-5pm Monday to Friday) |
0845 246 8712 |
Life InsuranceLines open: 9am-5pm Monday to Friday |
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| Already a Customer? | 0845 246 8123 |
Over 50's Life CoverLines open: 9am-5.30pm Monday to Friday |
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| Already a Customer? | 0845 301 5715 |
Critical Illness InsuranceLines open: 9am-5pm Monday to Friday |
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| Already a Customer? | 0845 246 8123 |
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SavingsLines open: 9am-5pm Monday to Friday |
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| Already have Savings with us? | 0845 300 1230 |
Cash Mini ISAsLines open: 9am-5pm Monday to Friday |
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| Already a Customer? | 0845 300 1230 |
Manage existing policies and quotes online |
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You can now manage all your saved quotes and existing insurance policies online with Having problems logging in?Reset your password Or, call us on 0845 246 8701. |
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Claims information
If you need to make a claim, we'll do all we can to get you back on the road as soon as possible. Follow our step-by-step guide.
Claims informationDiscounts
Direct Line offers a range of discounts to help bring down the cost of car insurance. See how much you could save.
Behind the scenes
Take a look behind the scenes of a Direct Line claim - from letting us know what happened to collecting your car.
